2019 Pilot of the Year AwardMarch 10, 2020
"By the way—the two pilots on this recent trip went above and beyond in making sure I knew how everything worked—how to adjust the temperature, how to move the seats to different positions, asked me if I had any questions, announced ‘what we were flying over’ (i.e. we are now flying over Nebraska - or “to your right is Colorado Springs”—etc). Just a bit more ‘above and beyond’ than before.. sort of A++ while other pilots were A+, very enjoyable trip!"
"Just want to tell you how much we enjoyed the Premier plane and the pilots were fabulous. Thanks."
"Many thanks to you for all of your great assistance, and please forward a special thanks to the crew for a job VERY well done. This client will have a couple of flights in 2016, and I will give you the first shot at them. Thanks, have a great week and happy holidays!"
Mike and Matt also have received great feedback from colleagues. On a recent trip Mike and Matt flew a fellow Pinnacle Aviation Pilot. Our Pilot contacted us to tell how impressed he was on his flight with him. Even though he was an employee of Pinnacle Aviation, Mike and Matt treated this employee as a client by loading his bags on the aircraft for him and made sure he had exceptional service on his flight home.